We ate at The Bellhouse this week for a surprise 80th Birthday meal. We were very upset for the gentleman whose Birthday it was following a catalogue of disappointments. The Bellhouse thoroughly spoilt it for us all. When we arrived for our meal at 6pm we were informed we could not eat upstairs in the restaurant as the party up there were running late. Instead we were seated downstairs where the bar is. The main menu arrived and we were informed the scallops, pork and lamb were not available, they had run out. My vegetarian meal arrived without gravy as advertised. I asked for gravy and they brought me meat gravy. The waitress didn't give us a dessert menu explaining that all they had was ice cream and sponge left, they had run out of everything else. We took a cake in with two sparklers, an 8 and an 0. The cake was brought out without warning and was literally plonked in front of the gentleman with only one sparkler lit. On the positive side the waitresses were all very pleasant and friendly and when we complained (which unfortunately embarrassed the poor gentleman) they took the drinks off the bill (we only had soft drinks and a couple of beers). The saddest part is the gentleman's special Birthday meal was ruined, and taking money off did not remedy this is any way.
Reviewed 11-Apr-2013 by nette (1)
Value for Money:
I have just come from one of the most disappointing meals I have ever had. I went with a group of work colleagues (10 people) to the bellhouse for the set menu. I thought at £13 for a two course and £17 for a 3 course I woud be getting a reasonable meal. Sadly I was wrong. If you like to pay for food to be served on posh plates but not fill you up or taste good at all then this may be the place for you but I do not call a small overcooked piece of plaice on a bed of butter soaked new potatos "fine dining" the rip off of it all was the £2 extra you had to pay for the vegetable selection which consisted of a few carrot slices and a bit of curly kale in a serving bowl cooked poorly I might add. My friend had the lamb which she described as overcooked and leathery. She complained but was not offered any replacement. The starter of crayfish tails cosisted of a handfull of crayfish served on a cheap supermarket style salad with a bog standard caesar style dressing. poor, very poor. The staff were polite but young with little or no interaction other than to bring food. I didnt have a desert but some of our party did. Avoid the brownies, as all you get is two very small triangles of toast thick hard brownies. We had to send ours back. Total rip off. I will never go back again and I will advise everyone I know to avoid. Sorry Bellhouse, beautiful place shame the food lets you down.
Reviewed 16-Nov-2011 by jemmibelle (1)
Value for Money:
I recently had a meal at the newly refurbished Bellhouse, and was very impressed with the whole experience!
The restaurant and bar now look lovely and the patio area is great for a drink in the summer.
Staff were very professional but also friendly, and the menu was fab. Lots of choice and a specials menu also! Although the prices have gone up (a little) from the old Bellhouse menu, I must say it is well worth it and hardly noticeable on the overall bill!
Had a great night, think I have found my new favourite place!